Ad Manager Unable to create new banner, mkdir(): Permission denied

Discussion in 'General Support and Questions' started by Mouth, Feb 18, 2012.

  1. Mouth New Member

    Hi,

    Have just now purchased and install this. On the first (and subsequent) attempts creating a new banner, and uploading the banner, I get the following error ...

    Seems it's unable to create a new directory to save the uploaded image within?

    Correction please?
  2. Robbo Staff Member

    Hmm it looks like no proper permissions check is being done for the folder I put the banners in. You can simply make the directory manually. It is the external-data-path(which is 'root/data' by default)/banners. So 'root/data/banners'. See if that fixes your issues. Another fix would be to change the permissions of the external data path to 755 at minimum, I think... (not so good with permissions).
  3. Mouth New Member

    Thanks, that resolved it.

    Had to manually create data/banners directory, and set 775 permissions for it.

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